In order to enhance the service consciousness, enrich the enterprise culture, to meet the needs of customer diversification, personalized service, enhance the competitiveness of the catering market. BMW recently launched the hotel guests dining services to send sangouban, sangouban content close to the life and language of humor, can play heighten the dining atmosphere and active site, attracting the audience effect. Through the launch of service projects, not only to improve the employee's language expression ability and ability, enrich the life of staff, staff discovered the potential talent, enhance team cohesion, to bring customers a Huanshengxiaoyu, shortens the distance with customers to get customers praise and praise.